Exchange & Return Policy
The customer has the right to return the product or replace the product within 14 days from the date of purchase, provided that the product is in its original condition at the time of purchase with all its accessories and wrapped in the original cover, and in the case of buying an offer that contains more than one product, all offer products must be returned
Products that have been abused or opened are not returned as long as the product is working in good condition and has no manufacturing defect, and the customer is not entitled to return the product due to misuse, external maintenance, or exposure to water in the event that the product is not waterproof, the store has the right to cancel the return request without refund, and in the event that the return request does not comply with the conditions or the reason provided for the return is not compatible with the condition of the product and the store has the right Cancel the customer’s order and return the amount in the event of a defect in the site or running out of stock, the customer is not entitled to request the provision of the product
Return Time
It may take 4 to 14 working days and the store is not responsible for the delay in the return process.
In some cases, an amount on the return may be deducted from the price of the product. Unless the product is returned free of charge, in which case the customer is notified.
In case of return, the cost of refund will be deductedAmwal and this may depend on the bank dealing with the customer and our policies may be subject to change at any time without notice and in this case the new policies will be applied
Please note that our company is British and based in Britain, and in some cases of return, we may impose on the customer to return the products to our headquarters to issue the amount
In the event that the customer received a wrong product, he can return it as long as the product is in the same condition as the receipt